Freedom Worldwide UK

For people whose principal country of residence is the United Kingdom, through an individual policy or an employer’s group scheme for three or more employees. It covers eligible treatment in the UK and overseas, within the area of cover on the policy.

Already covered and need treatment? How to make a Freedom Worldwide UK claim

This page is a summary of the main benefits and the most significant limitations of Freedom Worldwide UK. The full terms are in the documents below. The cover that applies is confirmed on the certificate of insurance, the document that confirms who is insured and the cover that applies.

Area of cover

Where treatment is covered

Europe

The countries listed as Europe in the list of countries covered, including the United Kingdom.

Worldwide excluding the USA

Every country in the list, apart from the USA.

Worldwide

Every country in the list.

The area of cover sets where treatment is covered. Your principal country of residence must still be the United Kingdom.

Outside your area. Treatment outside your area of cover is covered only in an emergency or where we have authorised it. For an emergency, only treatment starting within 24 hours is covered. Emergency cover outside the area is included on Gold, Platinum and Diamond, not on Silver or Bronze.

See the full list of countries covered (PDF)

The Private Healthcare Information Network

You can find independent information about the quality and the cost of private treatment available from doctors and hospitals from the Private Healthcare Information Network. This information covers private treatment in the United Kingdom.

Visit the PHIN website (opens in a new tab)

Level of cover

Five levels, from Bronze to Diamond

Select a level to see its benefits and limits.

Bronze

£500,000 a year

Inpatient and daypatient treatment, with limited cover for general outpatient treatment following a hospital stay. Certain outpatient benefits, including MRI, CT and PET scans and outpatient surgery, are covered separately and in full.

MRI, CT and PET scans
Covered in full
Outpatient surgery
Covered in full
Routine health checks
Up to £50. A 12-month waiting period applies.
Medical evacuation and repatriation
Covered in full
General outpatient benefit
Up to £1,000 for treatment after an inpatient stay, for up to 90 days after discharge.
Dental
Not included
Routine maternity
Not included
Complications of pregnancy
Not included
Organ transplant
Not included
Psychiatric treatment
Not included
Nursing at home
Not included
Hospice care
Not included
Emergency outside your area
Not included
About these figures. Figures are from the Freedom Worldwide UK table of benefits, in pounds sterling. Most limits apply to each insured person in each period of insurance, which is usually a year. A few, such as kidney dialysis, are lifetime limits. Some benefits have a waiting period before they can be used. A co-payment is the percentage of the cost the insured person pays. Birth defects and congenital abnormalities are covered on Gold, Platinum and Diamond, within separate limits. Medical evacuation means transport to the nearest appropriate medical centre when suitable treatment is not available locally. Repatriation means returning the remains of an insured person who dies to the country of burial. See the policy documents, including the table of benefits
Pre-authorisation. Inpatient treatment means you are admitted to hospital and stay overnight. Daypatient treatment means you are admitted for the day but do not stay overnight. Both, and claims under the medical evacuation and repatriation benefit, must be pre-authorised, which means agreed by us before treatment starts. If they are not, we pay 50% of the costs incurred. Outpatient treatment, where you are not admitted, does not need pre-authorisation: you pay the hospital or clinic and we pay back eligible costs.

Freedom 360

Our health and wellbeing toolkit. The services are delivered in the United Kingdom and are available provided you are receiving treatment in the UK. They are not available overseas. Freedom Dermatology, Freedom Physiotherapy and Freedom Diagnostics also require the relevant outpatient cover. Whether they can be used depends on the outpatient benefit for your level of cover. These services may be subject to the policy excess, benefit limits and other policy terms.

See what Freedom 360 includes
  • Freedom Digital GP
  • Freedom Dermatology
  • Freedom Cancer Care
  • Freedom Physiotherapy
  • Freedom Diagnostics
  • Freedom WellnessGroup schemes only

Subject to the conditions above, group schemes have access to all six services and individual policies to five: Freedom Wellness is available to group schemes only.

Excess and payment

The excess, the currency and how you pay

These details are for individual policies. For a group scheme, the premium, any excess and how the scheme is paid for are agreed when it is arranged.

A voluntary excess

£50 to £5,000

The amount you are responsible for before we make a payment, for each insured person in each period of insurance. It is optional and can reduce the premium.

The currency

Pounds sterling

Premiums are paid in pounds sterling, and so are benefits.

How you pay

Yearly, quarterly or monthly

Monthly by credit card or Direct Debit, quarterly by credit card, and yearly by credit card, cheque, Direct Debit or annual debit.

Renewal and premiums. Freedom Worldwide UK is an annual contract. Renewal is at our discretion and subject to our acceptance. Premiums are normally reviewed each year and may be affected by factors including age, claims experience, medical costs and general inflation.

Eligibility

Who can be covered

Individual policies

  • Adults aged 18 to 70 at the start of the policy.
  • Children from birth, and up to age 20 at the start of the policy. A child is removed at the renewal date once they are 24.
  • You can include an eligible partner, eligible children, or both.

Group schemes

  • Adults aged 18 to 70 at the start of the policy.
  • A child is removed at the renewal date once they are 30.

Conditions that apply to everyone covered

  • Everyone covered must have the United Kingdom as their principal country of residence. This is the country where they live for more than six months of the year. They must tell us if it changes, as it can affect eligibility.
  • Not available to people subject to exchange controls, or where buying the policy is illegal under local law.
  • Some occupations are not eligible for Freedom Worldwide UK. All applications are subject to our current acceptance criteria.

Important to know

What is not covered

Pre-existing conditions are not covered as standard. How they are assessed depends on the underwriting method.

How this is decided

How pre-existing conditions are assessed

A pre-existing condition is one you had symptoms of, or medication, advice or treatment for, in the two years before cover started. These are generally not covered unless we agree otherwise. Underwriting is how we decide which medical conditions a policy will and will not cover when it starts. The method that applies is shown on the certificate of insurance, along with any exclusion we have applied.

Full medical underwriting

You answer questions about your health when you apply, for everyone to be covered under the policy. We review the answers, and may ask your medical practitioner for more information, before deciding what cover we can offer. Pre-existing conditions that may need treatment in the future, and any related conditions, are usually excluded. Any exclusion is shown on the certificate of insurance. It is essential that the information you give is complete and accurate, including symptoms that have not been diagnosed. Otherwise a claim may not be paid, or the policy may be cancelled.

Moratorium underwriting

You do not answer health questions when you apply. Any condition, or related condition, that you had symptoms of, or advice, treatment or medication for, in the two years before cover started is excluded. It may be considered for cover once you have completed a continuous two-year period after the policy starts. During that period you must have no symptoms, advice, treatment, medication or special diet for it.

Moving from another insurer

If you already have private medical insurance and want to transfer, we may be able to offer terms that take account of your existing cover. Your broker or adviser can tell you more.

Group schemes

Eligible group schemes may be offered medical history disregarded, where we do not apply personal medical exclusions for pre-existing conditions. Whether it applies is agreed when the scheme is arranged.

Summary of the key exclusions

This is not a full list of exclusions. Some exclusions have exceptions or depend on the level of cover. The full list is in chapter 8 of the policy document. See the policy documents, including the policy document

  • Alcohol, drug or substance abuse or dependency, and conditions arising from it
  • Cosmetic or plastic surgery, apart from some reconstructive surgery
  • Experimental or unproven treatment
  • Investigations into and treatment of obesity
  • Placing yourself in needless danger
  • Pre-existing conditions, as above
  • Preventive treatment or procedures
  • Professional sports injuries
  • Self-inflicted conditions or any injury incurred from attempted suicide
  • Treatment outside your area of cover, unless in an emergency or authorised by us
  • Treatment without a referral from a medical practitioner

Good to know

Freedom Worldwide UK FAQs

Next step

Arranging Freedom Worldwide UK

Freedom Worldwide UK is arranged through a broker or adviser, for individual policies and group schemes. Provided they have a Terms of Business Agreement in place with Freedom Health Insurance, they can request a quotation from us on your behalf.

If you want help understanding this page

If anything here is unclear, contact us. Call +44 (0)1202 756 350 or email info@fhi.co.uk.

Freedom Worldwide UK is underwritten by HDI Global Specialty SE, HCC International Insurance Company plc trading as Tokio Marine HCC, and Starr International (Europe) Limited. The underwriter for your policy is named on your certificate of insurance.

Calls may be recorded and monitored for training and quality purposes.