Freedom Worldwide Non-EEA

For people whose principal country of residence is outside the European Economic Area. It is available as an individual policy, or as an employer’s group scheme for three or more employees. Premiums and benefits are in euros, pounds sterling or US dollars.

Already covered and need treatment? How to make a Freedom Worldwide Non-EEA claim

This page is a summary of the main benefits and the most significant limitations of Freedom Worldwide Non-EEA. The full terms are in the documents below. The cover that applies is confirmed on the certificate of insurance, the document that confirms who is insured and the cover that applies.

Area of cover

Where treatment is covered

Europe

Eligible treatment in the European countries covered by the policy.

Worldwide excluding the USA

Eligible treatment anywhere in the world apart from the USA.

Worldwide

Eligible treatment anywhere in the world, including the USA.

The area of cover is confirmed on the certificate of insurance. Cover also depends on the underwriter being legally permitted to provide private medical insurance where you live.

Outside your area. Treatment outside your area of cover is covered only in an emergency or where we have authorised it. For an emergency, only treatment starting within 24 hours is covered. Emergency cover outside the area is included on Gold, Platinum and Diamond, not on Silver or Bronze.

Level of cover

Five levels, from Bronze to Diamond

Select a level to see its benefits and limits.

Bronze

€/£/$500,000 a year

Inpatient and daypatient treatment, with limited cover for general outpatient treatment following an inpatient surgical procedure. Certain outpatient benefits, including MRI, CT and PET scans and outpatient surgery, are covered separately and in full.

Cancer treatment aimed at a cure
Covered in full
MRI, CT and PET scans
Covered in full
Outpatient surgery
Covered in full
Medical evacuation and repatriation
Covered in full where an inpatient or daypatient admission is needed
General outpatient benefit
Up to 1,000, after an inpatient surgical procedure, for up to 90 days after discharge
Dental
Not included
Routine maternity
Not included
Complications of pregnancy
Not included
Birth defects
Not included
Organ transplant
Not included
Psychiatric treatment
Not included
Nursing at home
Not included
Chronic medical conditions
Not included
Terminal illness
Not included
Emergency outside your area
Not included
Accidental death
Not included
About these figures. Figures are from the Freedom Worldwide Non-EEA table of benefits, in the currency of the policy. Limits apply to each insured person in each policy year, unless stated otherwise. Chronic conditions and terminal illness are lifetime limits. Routine maternity is for female members aged 18 to 44, from 11 months after the policy starts. Medical evacuation means transport to the nearest appropriate medical centre when suitable treatment is not available locally. Repatriation means returning the remains of an insured person who dies to the country of burial. See the policy documents, including the table of benefits
Pre-authorisation. Inpatient treatment means you are admitted to hospital and stay overnight. Daypatient treatment means you are admitted for the day but do not stay overnight. Both, and claims under the medical evacuation and repatriation benefit, must be pre-authorised, which means agreed by us before treatment starts. If they are not, we pay 50% of the costs incurred. Outpatient treatment, where you are not admitted, does not need pre-authorisation: you pay the hospital or clinic and we pay back eligible costs. Claims must be sent to us within six months, or we may not accept them.
How chronic conditions, cancer and terminal illness are covered.
  • Chronic conditions. A chronic condition is one that needs long-term monitoring or control of symptoms, or continues indefinitely. An acute episode, where a condition becomes unstable, is covered under the usual benefits. Treatment that maintains or monitors a chronic condition, or relieves its symptoms, has its own lifetime limit. Bronze has no cover for this.
  • Cancer. Treatment aimed at a cure is covered in full at every level, including Bronze. After that, cover moves to the chronic conditions benefit, or to the terminal illness benefit where the cancer is terminal. Both have lifetime limits, and Bronze has neither.
  • Terminal illness. Palliative care, which relieves symptoms rather than aiming to cure, and end-of-life care are covered up to a lifetime limit. Bronze has no cover for this.

Excess and payment

The excess, the currency and how you pay

These details are for individual policies. For a group scheme, the premium, any excess and how the scheme is paid for are agreed when it is arranged.

A voluntary excess

50 to 5,000

The amount you are responsible for before we make a payment, for each insured person in each policy year, in the currency of the policy. It is optional and can reduce the premium.

The currency

Euros, pounds or US dollars

The policy is in the currency you pay in, and so are its benefits and limits.

How you pay

Yearly, quarterly or monthly

Monthly by credit card or Direct Debit, quarterly by credit card, and yearly by credit card, cheque, Direct Debit or annual debit. Direct Debit needs a UK bank account and a sterling policy.

Renewal and premiums. Freedom Worldwide Non-EEA is an annual contract. Renewal is at our discretion and subject to our acceptance. Premiums are normally reviewed each year and may be affected by factors including age, claims experience, medical costs and general inflation.

Eligibility

Who can be covered

Individual policies

  • Adults aged 18 to 70 at the start of the policy.
  • Children from birth. A child is removed at the renewal date once they are 24.
  • You can include an eligible partner, eligible children, or both.

Group schemes

  • Adults aged 18 to 70 at the start of the policy.
  • A child is removed at the renewal date once they are 30.

Conditions that apply to everyone covered

  • Everyone covered must have a principal country of residence outside the EEA. This is the country where they live for more than six months of the year. They must tell us if it changes.
  • Available only where the underwriter is legally permitted to provide private medical insurance. Not available to citizens of the USA living in the USA, or to people subject to exchange controls. Not available where buying the policy is illegal under local law.
  • It is the policyholder’s responsibility to check that the cover is legally appropriate where they live, including any local compulsory health insurance rules.
  • A policy with worldwide cover will be cancelled if an insured US citizen spends more than 180 continuous days in the USA.
  • Some occupations are not eligible for Freedom Worldwide Non-EEA. All applications are subject to our current acceptance criteria.

Important to know

What is not covered

Pre-existing conditions are not covered as standard. How they are assessed depends on the underwriting method.

How this is decided

How pre-existing conditions are assessed

A pre-existing condition is one you had symptoms of, or medication, advice or treatment for, in the two years before cover started. These are generally not covered unless we agree otherwise. Underwriting is how we decide which medical conditions a policy will and will not cover when it starts. The method that applies is shown on the certificate of insurance, along with any exclusion we have applied.

Full medical underwriting

You answer questions about your health when you apply, for everyone to be covered under the policy. We review the answers, and may ask your medical practitioner for more information, before deciding what cover we can offer. Pre-existing conditions that may need treatment in the future, and any related conditions, are usually excluded. Any exclusion is shown on the certificate of insurance. It is essential that the information you give is complete and accurate, including symptoms that have not been diagnosed. Otherwise a claim may not be paid, or the policy may be cancelled.

Moratorium underwriting

You do not answer health questions when you apply. Any condition, or related condition, that you had symptoms of, or advice, treatment or medication for, in the two years before cover started is excluded. It may be considered for cover once you have completed a continuous two-year period after the policy starts. During that period you must have no symptoms, advice, treatment, medication or special diet for it.

Moving from another insurer

If you already have private medical insurance and want to transfer, we may be able to offer terms that take account of your existing cover. Your broker or adviser can tell you more.

Group schemes

Eligible group schemes may be offered medical history disregarded, where we do not apply personal medical exclusions for pre-existing conditions. Whether it applies is agreed when the scheme is arranged.

Summary of the key exclusions

This is not a full list of exclusions. Some exclusions have exceptions or depend on the level of cover. The full list is in chapter 8 of the policy document. See the policy documents, including the policy document

  • Alcohol, drug or substance abuse or dependency, and conditions arising from it
  • Cosmetic or plastic surgery, apart from some reconstructive surgery
  • Eating disorders
  • Experimental or unproven treatment
  • HIV/AIDS/related conditions
  • Investigations into and treatment of obesity
  • Optical and hearing aids, and natural degenerative sight and hearing defects
  • Placing yourself in needless danger
  • Pre-existing conditions, as above
  • Preventive treatment or procedures
  • Professional sports injuries
  • Self-inflicted conditions or any injury incurred from attempted suicide
  • Sexual dysfunction, sterilisation and contraception
  • Sleep apnoea, snoring, sleep disorders and sleep-related breathing disorders
  • Treatment outside your area of cover, unless in an emergency or authorised by us
  • Treatment without a referral from a medical practitioner
Who provides the cover, and your protections. Freedom Worldwide Non-EEA is underwritten by Anahita Insurance Corporation, which is licensed by the Financial Services Commission in Barbados. It is not regulated in the United Kingdom. Freedom Health Insurance administers the policy, handles claims and is authorised and regulated by the Financial Conduct Authority. Different protections therefore apply to different parts of your cover. If you are unhappy with anything Freedom Health Insurance has done, including a decision on a claim, you can complain to us. If you are not satisfied with our answer, you can refer the complaint to the Financial Ombudsman Service. Where a complaint concerns the insurer rather than Freedom Health Insurance, it is dealt with under the rules of the Financial Services Commission in Barbados. The Financial Services Compensation Scheme covers Freedom Health Insurance and does not cover the insurer.

Good to know

Freedom Worldwide Non-EEA FAQs

Next step

Arranging Freedom Worldwide Non-EEA

Freedom Worldwide Non-EEA is arranged through a broker or adviser, for individual policies and group schemes. Provided they have a Terms of Business Agreement in place with Freedom Health Insurance, they can request a quotation from us on your behalf.

If you want help understanding this page

If anything here is unclear, contact us. Call +44 (0)1202 756 350 or email intclaims@fhi.co.uk.

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